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  • Press Releases

    Sales of Over $1.5 Million In First Year Owning an Independent Agency in the Avoya Travel Network

    Ft. Lauderdale, Fla. – January 17, 2017 – Avoya Travel®, one of the world’s most innovative marketing and travel technology companies, shares a success story about the owner of a ‘Best of the Best’ Independent Agency in the Avoya Travel Network, Roberta Mattice. Just a year after opening her Independent Agency, Journeys By Roberta, LLC, Roberta was producing more than $1.5 million in sales a year and enjoying the flexibility to spend time with her community charity and philanthropic causes.

    While Roberta got her start in travel more than 27 years ago, in her first year owning an Independent Agency in the Avoya Network, Journeys By Roberta, LLC produced more than $1.5 million in sales. Roberta credits the support of Avoya and having access to Avoya’s many resources that help her provide the best value to her customers, including exclusive Live Leads™, marketing and promotions as a big part of her success. Another component is her ability to create strong, repeating client relationships made easier with Agent Power™, Avoya’s proprietary technology. Roberta loves to travel two to four times a year to gain first-hand experience and her favorite part of the business is talking travel and comparing notes with her customers, explaining, “I’ve found that over time travel begins to define who people are.” Some of these relationships have grown from first time traveler to 20 year repeat customers.

    “I never thought I would be this successful running a business out of my home. In the beginning I was afraid I didn’t have enough confidence and felt paralyzed about the huge transition to becoming my own boss and running a company,” shares Roberta. “I now love owning my agency because I know I have the support of the Avoya Network and other member agencies, plus I can work when I want and spend time doing the charity work I’m passionate about.”

    Her passion for philanthropy began when Roberta was growing up in a military family in Alaska and saw the big impact of a simple gesture of kindness when her parents invited troops far from home to their house for holiday meals. Now, in partnership with her sister, Roberta founded and runs Operation America Cares, a charity that works with community organizations to send more than 150 care packages a month to deployed troops around the world. As a member of the American Legion Auxiliary, Roberta also volunteers with CAUSE at Balboa Naval Hospital, Operation Help-A-Hero, and the Wounded Warrior Battalion.

    Roberta has not only helped thousands of troops around the globe, she also has helped travelers experience the world. For this she has been recognized with numerous awards for her travel expertise and customer service. Since opening Journeys By Roberta, LLC, she has received Avoya’s Best of the Best recognition and been named a 2016 Top 25 Travel All Star.

    About Avoya Travel:
    Avoya Travel is a family-owned company with a longstanding reputation for being one of the world’s most innovative marketing and travel technology companies. As an American Express Travel Representative for more than 30 years, and their largest seller of cruises and tours, Avoya is deeply committed to Integrity and Professionalism™, service, and value in every aspect of planning cruises and vacations. Through an elite network of independently owned and operated travel agencies, Avoya provides exclusive discounts, amenities, and first-class customer service to travelers worldwide. Cruise lines recognize this. Avoya has received numerous accolades, including being repeatedly named Travel Partner of the Year by Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Carnival Cruises, American Express, Oceania Cruises, and more.

    Travel agency owners, travel professionals, and others interested in owning and operating their own travel business should contact Avoya Travel at 800-521-2597 or visit www.JoinAvoya.com. Travelers interested in booking their next vacation with Avoya Travel, should call 800-753-1463 or visit www.AvoyaTravel.com.

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  • In The News
    Avoya Travel Highlights Expansion at Annual Conference

    By 4569 on 2016-08-02 16:21:41.0

    Several new initiatives in technology, marketing and more were announced at the annual conference in Port St. Lucie, Fla... Read More

    Avoya Announces Tech-Driven Developments at Annual Conference

    By 4569 on 2016-08-02 16:11:29.0

    Avoya Travel made several announcements about its tech-driven network at its 2016 annual conference, which took place at the Club Med Sandpiper Bay resort... Read More

    Avoya Announces New Marketing Platform, Partnership at 2016 Conference

    By 4569 on 2016-08-02 16:09:06.0

    Avoya Travel recently wrapped its annual Avoya Travel Conference, which was held May 2 - 6 at Club Med Sandpiper Bay in Port St. Lucie, Florida... Read More

    Avoya agents gain access to Priceline inventory

    By 4569 on 2016-08-02 16:04:20.0

    Avoya Travel has partnered with the Priceline Partner Network, a business unit of Priceline.com, giving Avoya agents access to Priceline’s database... Read More

    Avoya Honors Independent Agencies for High Sales

    By 4569 on 2016-08-02 15:57:22.0

    More than 90 Avoya Independent Agencies were recognized for producing millions in annual sales in 2015... Read More

    Avoya Travel and Priceline Enter ‘Complex’ Partnership

    By 4569 on 2016-05-18 15:19:23.0

    Avoya Travel has entered into a partnership with Priceline which will give its network of independent agencies access to the OTA giant’s vast hotel, air and car rental system... Read More

    Avoya Travel Announces the Launch of AMP

    By 4569 on 2016-05-18 15:16:05.0

    Avoya Travel announced the launch of AMP, a new agency marketing platform designed to help its network of independently-owned agencies boost their marketing and branding... Read More

    Travvy Awards Winners Spotlight: Avoya Travel

    By 4090 on 2016-03-24 13:29:33.0

    In an age where independent contractors have more host agencies to choose from than ever before, it has become increasingly more difficult to determine the discerning... Read More

    Travvy Awards Winners Spotlight: Brad & Van Anderson, Avoya Travel

    By 4090 on 2016-03-24 13:31:15.0

    The Avoya Travel story really began 51 years ago, when Pal and Pat Anderson acquired a travel wholesaler that specialized in selling groups to Hawaii... Read More

    The Top 25 Travel Agent All Stars 2014

    By 4090 on 2016-03-24 13:31:55.0

    Three Avoya Travel Independent Agencies honored in Travel Agent magazine's Top 25 All Stars of 2014... Read More

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